Privacy Policy

1. Introduction

Welcome to Prixite.com ("we", "us", or "our"). At Prixite, we are committed to protecting your personal data and respecting your privacy. This Comprehensive Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website (prixite.com), use our web and mobile applications, or engage our custom software development services.

This policy is designed to provide you with a clear and thorough understanding of our data practices. We encourage you to read this policy carefully to understand how we handle your information. If you do not agree with the terms outlined in this Privacy Policy, please refrain from accessing our site or using our services.

2. Data Controller and Contact Information

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Prixite.com is the data controller responsible for your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]

3. Information We Collect

We collect various types of information from and about users of our website, applications, and services. This information falls into two main categories: Personal Data and Non-Personal Data.

3.1 Personal Data

Personal Data refers to any information that identifies or can be used to identify an individual. The personal data we may collect includes, but is not limited to:

a) Identity and Contact Information:

  • Full name
  • Email address
  • Postal address
  • Phone number
  • Date of birth
  • Gender

b) Professional Information:

  • Job title
  • Company name
  • Professional qualifications
  • Work history

c) Account Information:

  • Username
  • Password
  • Account preferences
  • User ID

d) Financial Information:

  • Credit card details
  • Bank account information
  • Billing address
  • Transaction history

e) Technical Data:

  • Internet Protocol (IP) address
  • Login data
  • Browser type and version
  • Time zone setting and location
  • Browser plug-in types and versions
  • Operating system and platform

f) User Content:

  • Comments and feedback
  • Project requirements and specifications
  • Support ticket information

g) Communication Data:

  • Content of emails, chat messages, or phone calls with our team

h) Marketing and Communications Data:

  • Preferences in receiving marketing from us and our third parties
  • Communication preferences

3.2 Non-Personal Data

Non-Personal Data refers to information that does not directly identify an individual. This may include:

a) Usage Data:

  • Pages viewed on our website
  • Time spent on each page
  • Click patterns
  • Frequency of visits

b) Device Information:

  • Type of device used to access our services
  • Screen resolution
  • Color depth

c) Aggregated Data:

  • Statistical or demographic data for any purpose

Please note that while Aggregated Data may be derived from your personal data, it is not considered personal data under the law as it does not directly or indirectly reveal your identity.

4. How We Collect Your Data

We use various methods to collect data from and about you, including:

4.1 Direct Interactions

You may provide us with your personal data when you:

  • Fill out forms on our website or in our applications
  • Create an account on our platform
  • Request information about our services
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, feedback sessions, or contests
  • Correspond with us via phone, email, or otherwise

4.2 Automated Technologies or Interactions

As you interact with our website and applications, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using:

  • Cookies
  • Server logs
  • Web beacons
  • Pixels
  • Other similar tracking technologies

For more information about our use of cookies and how you can control them, please see our Cookie Policy click here.

4.3 Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources, such as:

  • Analytics providers (e.g., Google Analytics)
  • Advertising networks
  • Search information providers
  • Identity and contact information from publicly available sources (e.g., company websites, professional networking sites)
  • Technical data from third-party hosting providers

5. How We Use Your Data

We use your personal data for various purposes, always ensuring that we have a lawful basis for doing so under data protection laws. These purposes include:

5.1 Providing and Managing Our Services

  • To create and manage your account
  • To deliver our web, app, and custom software development services
  • To process and complete transactions
  • To provide customer support and respond to inquiries

5.2 Improving Our Services

  • To analyze usage patterns and trends
  • To conduct research and development
  • To troubleshoot technical issues
  • To enhance the user experience of our website and applications

5.3 Communication

  • To send administrative messages, updates, and security alerts
  • To provide information about our services
  • To respond to your comments, questions, and requests

5.4 Marketing and Advertising

  • To deliver relevant website content and advertisements
  • To measure or understand the effectiveness of the advertising we serve
  • To send promotional materials, special offers, and general information about other goods, services, and events which we offer

5.5 Legal and Security

  • To detect, prevent, and address technical issues, fraudulent activities, or security breaches
  • To comply with legal obligations
  • To enforce our terms and conditions and other agreements

5.6 Business Operations

  • To manage our business operations
  • To conduct data analysis, testing, and research
  • For accounting, auditing, and other internal functions

6. Legal Basis for Processing Personal Data Under GDPR

We only process your personal data when we have a lawful basis to do so. The legal bases we rely on for processing personal data include:

6.1 Consent

We process your data when you have given us specific consent to use your personal data for a particular purpose.

6.2 Contract

We process your data when it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

6.3 Legal Obligation

We process your data when we need to comply with a legal or regulatory obligation.

6.4 Legitimate Interests

We process your data when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

6.5 Vital Interests

In rare cases, we may need to process your data to protect your vital interests or those of another person.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure of your personal data
  • The purposes for which we process your personal data
  • Whether we can achieve those purposes through other means
  • The applicable legal requirements

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). Prixite.com aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Your rights include:

8.1 Right to Access

You have the right to request copies of your personal data. We may charge you a small fee for this service.

8.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

8.3 Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

8.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

8.5 Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

8.6 Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8.7 Right to Withdraw Consent

You have the right to withdraw your consent at any time where we relied on your consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the contact information provided in Section 2 of this policy. We will respond to your request within 30 days.

You also have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

9. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of processing, in accordance with applicable law.

Our security measures include:

  • Encryption of personal data
  • Ability to ensure ongoing confidentiality, integrity, availability, and resilience of processing systems and services
  • Ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident
  • Process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

10. Third-Party Services and Data Processors

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Service Providers may include:

  • Hosting and infrastructure providers
  • Analytics services
  • Payment processors
  • Customer support tools
  • Marketing and advertising partners
  • Project management and collaboration tools

We enter into data processing agreements with our Service Providers to ensure they process your personal data in compliance with applicable data protection laws.

11. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

For transfers of personal data from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your personal data.

By submitting your information, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Children's Privacy

Our services are not intended for use by children under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from Children under 16. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We will also notify you via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Compliance with Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Prixite.com
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our services or the public
  • Protect against legal liability

15. Your Choices and Opt-Out Rights

You have certain choices available to you when it comes to your personal data:

15.1 Marketing Communications

You can opt out of receiving marketing communications from us by clicking on the "unsubscribe" link in the emails we send, or by contacting us using the contact information provided in this policy.

15.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

15.3 Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to "Do Not Track" signals.

16. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your CCPA rights

To exercise your rights under the CCPA, please contact us using the information provided in Section 2 of this policy.